Stand Alone Dialer

What is CallHippo's Standalone Dialer and how to access it?

CallHippo's Standalone Dialer is a dedicated tool that allows users to make calls directly without needing to navigate through the full platform. It's designed for efficiency, enabling quick dialing and call management. How to Access It: To access the Dialer, log into your CallHippo account.  Find the Open Dialer option on the dashboard and click on it to begin making calls.  Alternatively, you can access the dialer directly by entering the URL: https://dialer.callhippo.com.

The dialer page is blank. How do I fix this?

Below are the troubleshooting steps that will help resolve this problem: Step 1. Hard reload Press Ctrl+Shift+R (Hard reload the dialer) Step 2. Empty Cache and hard reload Right-click on the screen and go to Inspect (Ctrl+Shift+I) Right-click the Refresh icon > click on Empty Cache and Hard reload Step 3. Clear Site Data Right-click on the screen and go to Inspect (Ctrl+Shift+I) Go to Application > Clear site data Step 4. Chrome restart - Open this link in a new tab chrome://restart   Hope this was helpful! For further queries, please contact us on the chat or email us at support@callhippo.com.

How is the Standalone Dialer going to benefit me?

The Standalone Dialer from CallHippo offers several key benefits for businesses: Increased Efficiency: By automating the dialing process, it reduces the manual work for agents, helping them make more calls in less time. This boosts productivity, especially in high-volume calling environments. Better Lead Management: The dialer integrates with various CRM tools, allowing seamless data flow and better management of customer information. This helps agents personalize interactions and improve lead conversions. Reduced Idle Time: The Standalone Dialer minimizes idle time by automatically filtering out unanswered calls, busy signals, or disconnected numbers, ensuring agents spend more time talking to customers. Cost Savings: It reduces operational costs by improving call efficiency and optimizing the number of agents required for outbound calls, thus lowering communication expenses. Enhanced Monitoring: Managers can monitor live calls, record conversations, and assess agent performance in real-time, allowing for better training and performance management. These features help businesses streamline their communication processes and improve both customer satisfaction and sales conversions.