How to set greeting message/voicemail for Holiday?
Below are the steps to add special voice message for leave/holiday:
Step 1: Login to Dashboard (web.callhippo.com)
Step 2: Got to Settings > Holidays
Step 3: Once you have added a Holiday, turn on Holiday message to add message either for greeting or voicemail
Step 4: You can add recorded message as an audio file in MP3 or WAV format or type in the text that has to be played.
Step 5: There is also an option to select language and male/female voice. Once done, click on SAVE button
You are all set.
If you have any queries, contact us at support@callhippo.com
What is Holiday Routing?
Having a holiday or time off shouldn't mean getting work calls! With CallHippo's holiday routing, you can make sure specific users or teams don't receive calls on specific days.
Here's how to set it up:
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "Setting" in the left-hand side panel.
Step 3: Within the "Settings" menu, you'll see an option for "Holidays." Click on that.
Step 4: On the right side of the "Holidays" section, you'll see an "Add" button. Click on it to create a new holiday.
Step 5: Type in the name of the holiday, choose the date, and select whether it's for a user or a team to set the holiday.
Step 6: Click on the “SAVE” button, and the holiday you intended will be added. You can also edit or delete a holiday if needed.
I hope this helps. If you still have any queries, you can always contact us at support@callhippo.com