Here are basic troubleshooting steps for resolving both incoming and outgoing call issues:
Step 1: Ensure you are using the latest version of the CallHippo app. If not, update it.
Step 2: Check that all necessary permissions are granted. Go to: Settings → Applications → CallHippo → Permissions, and make sure all permissions (including storage and phone) are enabled.
Step 3: Switch networks, such as from Wi-Fi to Mobile Data or vice versa.
Step 4: Disable battery optimization and ensure all permissions are granted.
Step 5: Confirm that you have sufficient credits or minutes available in your account.
Additional Steps for Outgoing Call Issues:
Try calling a different number within the same country.
Verify that the number you're dialing is valid.
If the issue persists, feel free to contact us at support@callhippo.com.