CallHippo Android App

 Step 1: Go to the Google Play Store   Step 2: Search for “CallHippo”   Step 3: From the results, select the CallHippo Virtual Phone System App  Step 4:  Click on “Install”  Step 5: Once the app is installed, login with your credentials and allow all the permissions. Note: In order to make or receive calls, you should have a number. Go to https://callhippo.com/ and purchase the number.   Hope this was helpful! For further queries, please contact us at support@callhippo.com  

Please follow the below mentioned troubleshooting steps: Check if you are using the latest version of the app. If not, please update the app. Allow all the permissions: Storage Permissions - Settings-->Applications-->CallHippo-->Permissions--> all permission should be allowed (including storage and phone) Switch to a different network i.e. from Wi-Fi to Mobile data or vice versa.  Re-login to the app and test some calls. If you are facing issues with the outgoing calls, you can also change the provider with the Smart switch and make calls.    Hope this was helpful! For further queries, please contact us at support@callhippo.com

If you get an incoming call on your personal number while you are already on call, the application will show a notification asking for permission to put the ongoing call on hold. You can keep the call on hold and attend the incoming call or simply ignore the notification and continue with the call.

Here are basic troubleshooting steps for resolving both incoming and outgoing call issues: Step 1: Ensure you are using the latest version of the CallHippo app. If not, update it. Step 2: Check that all necessary permissions are granted. Go to: Settings → Applications → CallHippo → Permissions, and make sure all permissions (including storage and phone) are enabled. Step 3: Switch networks, such as from Wi-Fi to Mobile Data or vice versa. Step 4: Disable battery optimization and ensure all permissions are granted. Step 5: Confirm that you have sufficient credits or minutes available in your account. Additional Steps for Outgoing Call Issues: Try calling a different number within the same country. Verify that the number you're dialing is valid. If the issue persists, feel free to contact us at support@callhippo.com.