Others

Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard Step 2: Navigate to “SMS/MMS logs” in the left menu, as shown below in the screenshot. Step 3:-  You'll find the status of your incoming and outgoing SMS displayed as shown in the screenshot below. Step 4:-  While in the SMS dashboard, simply click on the green gear icon located on the top left-hand side. From there, you can easily filter the SMS based on the date range, just as indicated in the provided screenshot. Step 5:- You can click on the blue gear icon on the left-hand side at the top. From there, you can download the SMS report to check the associated costs, as demonstrated in the screenshot below.

The charges for voice broadcast - $0.04 (Per Call + Calling Charges)   You can also find the call charges on the website as well mentioned below: https://callhippo.com/pricing/ If you are still facing the same issue, Please feel free to write us at support@callhippo.com

Step 1: Go to Numbers Step 2: Click on Number Settings   Step 3: Go to Music & Messages    Step 4: Step 4: Scroll down to Welcome message and click on Music. You can upload the audio file in mp3/WAV format   Hope this was helpful! For further queries, please contact us at support@callhippo.com    

Call Tracking Insights includes below 2 services: It includes incoming call source analytics with Google ads and Google analytics integration. Dynamic number insertion. The charges to add this feature is $25 per account/ month.   Hope this was helpful! For further queries, please contact us at support@callhippo.com

To setup a welcome message, follow these easy steps: Sign into your CallHippo account: web.callhippo.com After Sign in, click on Number section > Number settings. In number settings > Music & Messages: You will find welcome message option. You can set message with two option: Text & Music. If you choose Text option: Enter the message you want to play. You can set welcome message in multiple languages. If you want to select Music option: You can upload music file with mp3, WAV format. You can also play audio file. In case of any queries or concerns, write us at support@callhippo.com