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Telephony Features
Call Tracking
What is Call Tracking and How does it work?
How to activate Call tracking Insight add-ons feature?
Number Masking
Why is number masking important?
How can I enable number masking?
What is Number masking?
Others
Where can I see the SMS cost and status in the dashboard?
What are additional call charges for voice broadcast?
How to upload Welcome message music?
and 4 more ...
Media Matrics
What is Media Matrics?
Call Reminder
How can I re-schedule a call?
What is Call Reminder?
Voicemail
How to check voicemail?
What is the difference between user voicemail & number voicemail?
What is difference between voicemail and auto-voicemail?
and 8 more ...
Call Recording
How to pause an ongoing call recording?
How to allow clients to pause/resume recording during the call?
What is Compliance Call Recording?
and 4 more ...
Call Forwarding
Can I get call on my forwarded number and CallHippo Web dialer at the same time?
How to disable/turn off Call Forwarding?
How to turn off/on Machine detection?
and 7 more ...
Call Conference
What is Call Conference and how does it work?
How to add someone in a Call Conferencing?
How do I disconnect from the Call Conferencing?
and 6 more ...
Call Transfer Features
What is Call Transfer?
How to do warm transfer?
How to do blind transfer?
and 7 more ...
Subcategories
Call Tracking
Number Masking
Others
Media Matrics
Call Reminder
Voicemail
Call Recording
Call Forwarding
Call Conference
Call Transfer Features