Number Masking

Masked phone numbers are used to anonymize communication between multiple parties and hide participant numbers. While communication via phone is necessary for logistical purposes, many times there is no need to trade numbers between parties and that is where the number masking feature comes into play. This becomes necessary for people who look for safety and want their numbers to remain unidentifiable. Hope this was helpful! For further queries, please contact us at support@callhippo.com

Want to hide your number from certain agents when making calls through CallHippo?  Here's how to do it: Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Click on "Settings" to access your account settings. Step 3: Within the "Settings" menu, you'll see an option specifically for "Hide Number From Agent." Click on that. Step 4: To activate number masking for specific agents, toggle the switch on the right-hand side to "On." Now, a dropdown menu will appear. Select the name of the agent you want to hide your number from. Once you've chosen the agent and enabled masking, that specific agent will only see your phone number in a masked format when you make calls through CallHippo. This helps maintain your privacy while using the service. I hope this helps. If you still have any queries, you can always contact us at support@callhippo.com

In terms of data security CallHippo comes with this feature of number masking. Number masking helps e-commerce businesses protect customer and business phone numbers. In this feature, numbers in the contacts, call logs, and on the calling screen will be masked i.e.: +918*******9 in this format to prevent any kind of data fraudulent activity. Hope this was helpful! For further queries, please contact us at support@callhippo.com