Call Scribe

How to activate Call Scribe add-on feature for the recorded calls?

 Step 1: Login to your account (web.callhippo.com)   Step 2: Click on Plan and Billing    Step 3: Click on Your plan and scroll down to Recommended Add-ons     Step 4: Select the “Call Scribe” and click on “Upgrade”.   Hope this was helpful! For further queries, please contact us at support@callhippo.com  

How can we check call scribe in CallHippo?

Step 1: Login to your account (web.callhippo.com)   Step 2: Click on the Activity feed shown below.     Step 3: Click on this symbol (i) i.e. info of the number you want the scribe for. The picture is shown below.       Step 4: Click on Call Scribe option   Hope this was helpful! For further queries, please contact us at support@callhippo.com

How to allow call scribe feature for the recorded calls?

Step 1: Log Login to your account (web.callhippo.com).    Step 2: Click on the Number section shown below.     Step: 3 Allow the call scribe feature calls as shown below:      Hope this was helpful! For further queries, please contact us at support@callhippo.com

What is Call Scribe?

Call Scribe is a feature that helps to form the transcript of the call that are been recorded. This feature helps us with the words spoken on the call by a typed copy of the recorded calls. By this feature we can understand the calls conversations for which it will be helpful for the future of company’s growth.   It helps us to contradict with the fraud formed within the company and will take upon it with correct and measured steps for the company’s safety.  Hope this was helpful!  For further queries, please contact us at support@callhippo.com

How much does call scribe cost and where can I find the transcription of the call?

With the help of this feature, you can see the transcription of call recording. You can find the transcript in the Activity Feed. Call scribe will cost $10/user.  Here are the steps: Click on ‘Activity Feed’ to see your call logs. Click on the icon denoted as ‘i’  Click on the icon as shown below to read the call transcript for that particular call We hope this guide was helpful! In case of any queries, please contact support@callhippo.com