How to Check, Add, or Remove Add-ons in CallHippo
This guide will help you understand how to check, add, or remove add-ons from your CallHippo account. Add-ons are additional features that enhance your communication experience and can be managed directly from your dashboard.
What Are Add-ons?
Add-ons are optional features that can be added to your CallHippo plan to enhance your account capabilities. These features are available for all paid plans and can be added anytime directly from your dashboard.
Available Add-ons & Pricing
| Add-on | Description | Pricing |
| Call Scribe | Provides call transcription services for recorded calls. | $15/user/month |
| Dashboard User | Dashboard access without web dialer access. | $15/user/month |
| CNAM | Displays your business name on incoming USA calls. | $100 one-time |
| SMS Services | Enables SMS services in the US & Canada. | $3/month + $15 setup |
| Remediation Service | Helps remove spam labeling from numbers. | $100/number |
| Spam Watch | Monitors number health for spam-free dialing. | $3/number/month Applicable for USA/Canada |
| AI Coaching | AI-powered communication insights and coaching. | $10/user/month |
How to Check Available Add-ons
Step 1: Log in to Your CallHippo Dashboard
Sign in to your CallHippo account.
Step 2: Open Plan, Billing & Credits
Click the Settings (Gear) icon from the top-right corner and navigate to Plan, Billing & Credits.
Step 3: View Your Add-ons
Checked add-ons are already active. Unchecked add-ons are available for purchase.
How to Add an Add-on
Select the add-on you want to purchase and click on the Change Plan button. A confirmation popup will appear displaying the pricing details. Click Yes to confirm the purchase.
How to Remove an Add-on
Uncheck the active add-on and click on the Change Plan button. Confirm the removal in the popup window.
Frequently Asked Questions (FAQs)
Q: Will I be charged immediately after adding an add-on?
A: Yes. Charges are applied instantly on a pro-rated basis.
Q: Can I preview pricing before purchasing?
A: Yes. Pricing is shown in the confirmation popup before purchase.
Q: Are add-ons available during the free trial?
A: No. Add-ons cannot be purchased during the free trial period.
Q: Can I manage add-ons myself?
A: Yes. You can add or remove add-ons directly from your dashboard.
Need Help?
If you need any assistance with add-ons, feel free to contact the CallHippo Support Team via live chat or email at support@callhippo.com.